CareOnSite

CareOnSite has been a pioneer in the field of telemedicine for 15 years – longer than anyone else in the occupational health realm. While others are scrambling to make sense of the technology, we have already implemented telemedicine in over 150 sites across the nation and performed more than 25,000 video consultations. Using our HIPAA-compliant proprietary software, diagnostic instruments, electronic medical record system and notification system, we are able to provide the same level of case management as in any other COS service.

Telemedicine does not replace our healthcare providers – it enhances their reach. Through dynamic, real-time, audio-visual communications, a patient can be carefully examined, diagnosed, and monitored by our command center providers and physicians in real-time, 24/7/365. Using state-of-the-art instrument for examining the eyes, ears, nose, throat, skin, heart, lungs, and musculoskeletal system, our providers can perform a virtual face-to-face examination in minutes – without travel time or additional stress for the patient.

Studies have shown that the quality of healthcare services delivered via telemedicine are as good as those given in traditional in-person consultations – on both a medical and legal basis. Patients at the worksite want to waste less time in the waiting room, and get immediate care for minor but urgent conditions when they need it. Working in conjunction with onsite medical staff, we can provide guidance and optimal care – and minimize leaving the worksite for initial and follow up visits.

Reducing or containing the cost of healthcare is one of the most important reasons for using telemedicine. Video medical consultations have been shown to reduce the cost of healthcare and increase efficiency through fewer trips to the ER, reduced travel times, and fewer or shorter hospital stays. Instances of serious or severe injury can be escalated to “physician” level in minutes. Based on client feedback, CareOnSite has been able to: resolve 80-85% of cases onsite without treatment at an outside clinic, reduce claims by 50% and reduce costs by 35%.

Your employee can speak to a caring, experienced triage nurse who understands occupational injuries. The nurse will assess the situation, recommend appropriate treatment and schedule follow-up calls to monitor the employee’s progress.

Any cases that require further assistance can be immediately transferred to our clinical providers and physicians, who will review the approach to care and treatment plan with the employee and provide on-going case management.

Our physicians work closely with the urgent care clinic or ER to ensure that your employee is taken care of in an efficient and medically appropriate manner.

Our telephonic nurse triage will ensure your employees get quick, appropriate care from trained occupational health professionals. By receiving appropriate advice in a timely manner, everyone wins! Your employee gets healthy quickly, and your company can avoid the many costs and logistical inconveniences that unnecessary ER/urgent care visits create. In addition, let our team relieve your supervisors of liability and responsibility for medical reasons.

In addition to our medical provider services, we also assign a professional case manager to every incident. This high quality oversight ensures that outside providers give the patient the right care in the best and most cost-effective setting.

Through early intervention by a trained case manager, our physicians maintain control of treatment for the patient wherever care is given, whether on-site, at a clinic, or at the local ER. We maintain full liability for all treatment decisions, which can help prevent unnecessary use of tests and other treatment services at outside locations.

Our doctors, nurses, PA, NP case managers use their knowledge, skills and expertise to act in a care coordination role to ensure that the patient has access to the right care and treatment at the optimal time. They also pay attention to the entire person, ensuring that he or she is well cared for in any setting. The goal is always to bring the worker to optimum health quickly and safely, while also keeping workman’s compensation costs and OSHA recordable injuries to a minimum.

Healthcare today is complex, and treatment options of all types abound. Having a medical director is one of the best ways to contain costs and maintain control of medical care at your facilities. CareOnSite, with 40 years in the occupational health space, can match you with an experienced Medical Director and help set up your onsite medical program.

In addition to providing onsite care as needed, your Medical Director will provide oversight of all your medical programs, and help set up an onsite clinic if needed. He or she will set up workflows with local urgent care centers, ERs and hospitals, interacting with these entities and explaining our treatment philosophy in a proactive style to optimize outcomes.

As long-term care clinics’ leaders, medical directors recruit and manage physicians, nurses, caregivers and various non-medical personnel. Along with senior management, they examine and coordinate various practice activities to guarantee the medical quality of the facility. Medical directors are also responsible for overseeing clinical care, providing education and training to staff, participating in administrative decision-making, developing policies and procedures and improving overall quality of care.

Based on our experience in occupational health, our Medical Director can also provide guidance in terms of occupational health laws and legislation, and support in legal cases. Additional duties may include managing the facility’s budget, liaising with other medical or non-medical departments, and ensuring the compliance of all federal and state regulations and codes.